Frequently Asked Questions
The Structure
1. How many people can stay and how are the spaces organized?
La Matrangela accommodates up to 13 guests in two independent residences. La Corte offers 2 large doubles and 2 twins, perfect for 8/9 guests. The Terrace is a more intimate retreat for 4 guests, with 1 double, 1 twin room and stunning views of the bay.
2. Are the Court and The Terrace completely independent?
Absolutely. Each residence has its own private entrance, its own kitchen and dedicated outdoor spaces. The only thing they share is the soul of the villa and the prime location, but your privacy is our top priority.
3. Is it possible to rent both residences for one group?
It would be a pleasure! It is an ideal solution for two families or a group of friends who want to stay together while each maintaining their independence. By booking the entire villa, you will have total exclusivity of the property.
The Location
4. Where exactly is the villa located in relation to the beach and the funicular railway?
You are in the heart of Mazzarò: the beach and the most exclusive lidos are less than a 5-minute walk away. The funicular to Taormina’s historic center is also a stone’s throw away (150 meters), allowing you to forget your car for the entire vacation.
5. Is there parking available?
Yes, a luxury not taken for granted here in Mazzaro! We have 3 private parking spaces right at the facility. Just let us know if you are arriving by car and we will take care of reserving the necessary space for you.
6. How can the facility be reached from Catania airport?
The most convenient option is our private transfer: a driver will be waiting for you at arrivals to take you directly to the villa in about 50 minutes. Alternatively, you can opt for car rental or public transportation. Contact us and we will provide you with precise directions according to your needs.
Hospitality and Services
7. What does the role of Lifestyle Manager consist of?
My goal is to transform your stay into a tailor-made experience. I can arrange for you from a private chef in the villa to a sunset boat tour to booking the most exclusive restaurants or a relaxing massage on the terrace.
8. How does check-in work? Is there a fixed time?
We normally expect you from 3:00 pm, but we are very flexible. If the house is ready, we will be happy to welcome you earlier; if not, you can leave your luggage and start enjoying the sea of Mazzaro right away while we finalize the preparations.
9. Are the kitchens equipped? Can I receive groceries upon arrival?
The kitchens have everything you need for a gourmet. If you would like to find the fridge filled with the best local produce or a selection of Sicilian wines when you arrive, send me the list and we will take care of everything.
The Reservation
10. What is the cancellation policy?
We try to be as flexible as possible: cancellation is free up to 30 days before arrival. For cancellations after this deadline, a 50% deposit will be retained within 15 days of arrival.
11. What payment methods do you accept? We accept the main methods: bank transfer for booking confirmation and credit cards (Visa, Mastercard, Amex) or cash for the balance and extra services during the stay.
12. Is it possible to bring pets? We love animals, but in order to ensure maximum hygiene and respect for all guests (especially in case of allergies), unfortunately, we cannot accommodate animals at our facility.
The Surroundings
13. Your three personal recommendations for people coming to Taormina? Dinner at one of the many restaurants with a view in the historic center for a magical atmosphere, a private boat excursion to Isola Bella, and a sunset walk in the Teatro Antico-three moments you won’t forget.
14. Is the facility suitable for families with young children?
Certainly. We make cribs, high chairs and everything you need available upon request. The large spaces at La Corte are ideal for little ones, and the proximity to the beach makes everything much easier for parents.